HMRC has launched a help forum and webchat service: the ‘Small Business Online Forum’ is aimed at small business.
According to HMRC this will provide a quick and easy way for small businesses to get answers to their tax questions, as well as help with:
• starting a business
• support for growing a business – including taking on employees
• buying and selling abroad
• completing tax returns
• tax credits’
The forum is limited in the type of advice that it gives and it should not be used to send in personal data. It is primarily designed to link to HMRC’s customer services, help pages and videos.
The forum has a moderation policy and it will be interesting to see if it proves to be an efficient and helpful way of helping taxpayers. To access the forum click here: https://online.hmrc.gov.uk/webchatprod/community/forums/list.page
For more information, please contact Lesley Sutton on 01484 550037 or email firstname.lastname@example.org.