HMRC have announced that a process called Alternative Dispute Resolution (ADR) is now available for individuals and small businesses who cannot reach agreement with HMRC on a specific tax matter.
This is a welcome move by HMRC, offering a different option to resolve issues. A facilitator works with all parties to try to reach a conclusion acceptable to all. In our experience this is a cheaper, more efficient and effective alternative to litigation.
We have already had great success with ADR on VAT cases and would be happy to speak to you if you feel this approach would be beneficial to resolve any on-going issues that you have with HMRC.